Who we are

Our website address is: https://soulsanctuarystudios.com/redesign.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

Soul Sanctuary will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.

By purchasing your class pass or membership to Soul Sanctuary you are consenting that any images taken in or around the yoga studio can be used for marketing purposes, unless you have stated otherwise.

Changes to the information

Soul Sanctuary Ltd has the right to regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing. We provide individuals with privacy information at the time we collect their personal data from them. If we obtain personal data from a source other than the individual it relates to, we provide them with privacy information: within a reasonable of period of obtaining the personal data and no later than one month; if we plan to communicate with the individual, at the latest, when the first communication takes place; or if we plan to disclose the data to someone else, at the latest, when the data is disclosed.

Organisation name & contact details

Soul Sanctuary Ltd.

6 Foregate Street, Worcester, WR11DB



Purpose of processing

We will only collect personal information from you which you have voluntarily provided by completing any subscription, enrolment, enquiry, application form or MINDBODY class booking, to keep you updated with Soul Sanctuary Ltd. monthly newsletters, updates and events.

Category of personal data obtained

Personal information includes your name and email address. Please note, by booking into class you are using the MINDBODY booking platform. Please ensure you are happy with your MINDBODY account information and preferences. Please be aware that the following auto emails are considered operational, so will be sent regardless of whether a client has opted out of communication preferences:

  • Appointment Confirmation
  • AutoPay Failed Notification
  • Client Schedule
  • Forgot Login Information
  • Gift Card Delivery Email
  • Purchase Receipt

As quoted from the MINDBODY website: “MINDBODY stores all data in servers and backup servers located in the United States. MINDBODY has Privacy Shield certification which complies with GDPR regulations related to transferring data outside of the EU. Click here for a detailed explanation of how the Privacy Shield requirements align with the new GDPR guidelines.”

Transfers of personal data

Personal data will not be transferred to any third parties, countries or international organisations. In the event of Business Transfer, where Soul Sanctuary Ltd. Would be purchased by a third party, the new owner may have access to user data, however the same level of data protection policy would apply and the new owner will update clients with their own privacy policy.

Rights available to individuals in respect of the processing and right to withdraw consent:

You may unsubscribe from Soul Sanctuary Ltd communication by emailing info@soulsanctuarystudios.com and by updating your MINDBODY account preferences.

The right to lodge a complaint with a supervisory authority.

To lodge a complaint please make contact with info@soulsanctuarystudios.com

Lawful basis for the processing

The lawful bases for processing are set out in Article 6 of the GDPR.

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).

(d) Vital interests: the processing is necessary to protect someone’s life.

(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)

Recipients of the personal data

Soul Sanctuary Management

The retention periods for the personal data

Data shall not be kept for longer than is necessary for purpose. If you have a 12 month period of inactivity; no access or initiation of links from classes, events, updates, newsletters etc. An email request to reconfirm agreement with contact being maintained will be sent.


In addition to asking you to submit personal information, we may collect information about you automatically when you visit the Website. This information is not normally personally identifiable. Such information includes general information about your computer settings, your connection to the internet (i.e. your Internet Service Provider), your IP address (this is the number assigned to your computer by a web server when you are on the internet), your geographical location, your operating system, your browsing patterns, the pages you visit and documents downloaded. We analyse such information in the aggregate and will not use it for the purpose of identifying you (except that we may use such information to identify a visitor if we consider that there are or may be safety or security issues or to comply with relevant laws and regulations).

We may collect this information through the use of software technology called “cookies”. Cookies are small bits of information which are sent to your computer’s hard drive when you first visit the Website, and which allow us to identify your computer (but not you) the next time you visit the Website. We may use the information collected in this way to (i) identify what technologies and internet services are being used by our visitors and (ii) track usage of the Website so that we can adapt the Website to ensure that it better suits your needs and interests.

Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your computer or be notified before a cookie is stored on your computer. Your ease of use of the Website may be reduced if you reject all cookies. You will need to refer to your internet browser instructions to find out more about these options and how to use them.

Please note that any advertiser may also use cookies in the advertisements which they place on the Website. We have no control over this.